Root&Rock
Terms of Service EULA Refund Policy Contact
Legal

Privacy Policy

Last Updated: June 24, 2026

Information We Collect

When you use Root&Rock, we may collect the following information:

  • Name and email address
  • Business name and address
  • Phone number
  • Subscription and billing information
  • Customer and project information you enter
  • Device and browser information
  • Usage analytics and activity data

Payment Information

Payments are securely processed through Stripe, a third-party payment processor.

Root&Rock does not store complete payment card numbers. All payment data is handled by Stripe in accordance with PCI-DSS standards.

How We Use Your Information

  • Provide and maintain the Root&Rock software
  • Process your subscription and billing
  • Improve features and user experience
  • Provide customer support
  • Communicate product updates and announcements
  • Detect and prevent fraud or abuse

Data Security

Root&Rock uses reasonable technical and organizational safeguards to protect your information — including encrypted connections (HTTPS), secure session management, and limited data access controls.

No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. We are committed to promptly addressing any security incidents that may affect your data.

Data Sharing

Root&Rock does not sell your personal information.

Your information may be shared only with trusted service providers who help us operate the software, including:

  • Payment processors (Stripe)
  • Authentication providers
  • Hosting and infrastructure providers
  • Analytics providers

We may also disclose information when required by law or to protect the rights and safety of Root&Rock and its users.

Your Data

You own the business information you create in Root&Rock — your customers, estimates, invoices, and project data belong to you.

You may request deletion of your account and associated data by contacting support at support@rootandrock.com. Deletion is subject to applicable legal retention requirements.

Cookies

Root&Rock uses cookies and similar technologies for:

  • Maintaining your login session
  • Remembering your preferences
  • Analytics and usage insights
  • Improving the application experience

You can manage cookie preferences in your browser settings. Disabling cookies may affect your ability to log in and use the app.

Changes to This Policy

This Privacy Policy may be updated over time to reflect changes in our practices or applicable laws. We will post updates to this page and, where appropriate, notify users via email.

Continued use of Root&Rock after changes are posted constitutes your acceptance of the updated Privacy Policy.

Terms of Service  ·  Refund & Cancellation Policy  ·  Contact & Support

© 2026 Root&Rock. All rights reserved.